Shipping policy
Thank you for shopping with Avnzor! We are committed to delivering your order quickly and safely. Please review the shipping details below before placing your order.
Shipping costs
Free shipping on orders 150 SAR or more. Orders below 150 SAR are charged at checkout.Sales tax
Tax is calculated at checkout
Order processing time:
Orders are typically processed within 1-2 business days after payment confirmation. Processing times may vary during peak or promotional periods, but we strive to ship your order promptly.
Delivery time for orders:
The estimated delivery time for standard shipping is 2 to 5 business days after order processing. Please note that delivery times may vary depending on your location and unforeseen circumstances, such as weather delays or carrier issues.
Handling time (order processing):
1–2 business days (Monday–Friday)
Transit time (delivery):
2–5 business days (Monday–Friday)
Order deadline: 5
Order tracking:
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order by entering the tracking number on our website's tracking page.
Lost or damaged items:
If your item arrives damaged, please contact us within 24 hours of delivery with photographic evidence. We will work with you to resolve the issue quickly. If your package is lost in transit, contact us as soon as possible. We will work with the carrier to locate your package or send a replacement.
Order cancellation:
If we’re unable to fulfill the order, we will cancel and issue a refund.
Once in transit, we will not accept any cancellations. However, you may return your product. Please see our return and refund policy.
Change of address:
If you entered it by mistake or if you want to change the delivery address, in this case, you have 12 hours. In this case, you must contact us as soon as possible.
Contact us:
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service at support@avnzor.com.
Our Contact Information:
Trading Name: Avnzor
Email: support@avnzor.com
Phone Number: +966 53 592 2118
Registered Address:
RP58+2GG, Qurtubah, Riyadh 13244
Business Gate Building C20 - Office B2, Riyadh 13244, Saudi Arabia.
Warehouse: 8360 قريه ال زايد, حي المشاعل, RNMA2470، 2470, Riyadh 14328
Support: Sunday – Thursday, 9:00 AM – 6:00 PM (AST)